AMATEGEKO N’AMABWIRIZA
Yavuguruwe kuya : 16/02/2024
1. Kwemera kugengwa n’aya mategoko n’amabwiriza
Mu gukoresha serivisi ya 250 Ride Ltd, ivugwa nka "250 Ride," wemeye kugengwa n’ aya Mategeko n’ Amabwiriza. Mu gihe utabyemera, hagarika gukoresha serivisi zacu.
2. Gukoresha Serivisi
2.1 Abemerewe:
Ugomba kuba wujuje nibura imyaka 18 kugirango ukoreshe serivisi zacu. Mu gukoresha serivisi zacu wemeje ko ufite imyaka y’ubukure yemewe.
2.2 Gufungura Konti:
Kugirango ukoreshe serivisi zacu, usabwa gufunguza konti kuri 250ride utanga amakuru yuzuye kandi y’ukuri. Ni inshingano zawe kubika imibare cyangwa amagambo-banga ya konti yawe.
2.3 Imyitwarire y'ukoresha serivisi:
Abantu bakoresha serisivi zacu bose bemera gukurikiza amabwiriza agenga imyitwarire myiza ku mbuga na apulikasiyo byacu mu buryo bukurikira:
2.3.1 Ubwubahane n’imyitwarire myiza:
2.3.2 Umutekano mbere ya byose:
2.3.3 Kuba inyangamugayo:
2.3.4 Ibiganiro ku rugendo:
2.3.5 Amabwiriza agenga imizigo:
2.3.6 Ibyangombwa biranga umuntu:
2.3.7 Isuku no kwita ku kinyabiziga:
2.3.8 Guhagarika no guhindura gahunda:
2.3.9 Ibitekerezo n’amakuru ku rugendo:
2.3.10 Kubahiriza amategeko:
Gutangaza amabwiriza agenga imyitwarire myiza mu ngingo ya “2.3 Imyitwarire y'ukoresha serivisi” igize i ngingo “2. Gukoresha Serivisi” y’aya Mategeko n’Amabwiriza biha abakoresha serivisi zacu uburyo bwo kumenya no kumva inshingano zabo mu gihe bategura kandi bakora ingendo.
3. Guhagarika cyangwa se gufunga konti y’ukoresha serivisi
3.1 Impamvu zitera ihagarikwa cyangwa se ifungwa rya konti:
Dufite uburenganzira bwo guhagarika cyangwa gufunga burundu konti z’abakoresha serivisi zacu kubw’impamvu zitandukanye, harimo n’izikurikira:
3.2 Isuzuma n’ubutumwa bumenyesha:
Mbere yo guhagarika cyangwa gufunga konti burundu, dushobora gukora isuzuma kugirango tumenye neza ko koko amakosa yadutangarijwe yabayeho. Igihe bishoboka, abakoresha serivisi zacu bahabwa ubutumwa bubamenyesha ko bari gukorwaho isuzumwa, kandi bahabwa amahirwe yo gukemura ibibazo byagaragajwe.
3.3 Uburyo bwo kujurira:
Mu gihe konti zihagaritswe cyangwa se zifunzwe burundu, abazikoresha bagizweho ingaruka n’ibyo bikorwa bahabwa uburenganzira bwo kujuririra ibyemezo byafashwe. Amakuru y’uburyo bwo kujurira, harimo n’uburyo bwo gutanga ubujurire, ahabwa abayakeneye mu bakoresha serivisi zacu bagizweho ingaruka n’ibyemezo byafashwe.
3.4 Ingaruka zo guhagarikwa:
Mu gihe konti zihagaritswe cyangwa se zifunzwe burundu, abazikoresha batakaza uburyo bwose bwatuma bakoresha serivisi zacu. Ibikorwa byose bitararangira, ubusabe bwo kuzigamirwa imyanya y’ingedo, gahunda z’ingendo ziteganyijwe, bigirwaho ingaruka n’icyemezo cyo guhagarika cg se gufungirwa burundu konti, kandi abakoresha serivisi zacu bahabwa amakuru y’uko babyitwaramo mu gihe nk’icyo.
4. Serivisi zigendanye n’ingendo
4.1 Umutekano: Abakoresha serivise zacu bafite inshingano yo kubungabunga umutekano wabo mu gihe cy’ingendo. Bagomba kugaragaza ubwitonzi, kubahiriza amategeko y’umuhanda, no gutangira igihe amakuru ku bibazo by’umutekano muke bahuye nabyo.
Ku Bagenzi;
4.1.1 Imizigo yujuje ibisabwa n’amategeko:
4.1.2 Ibiranga Umuntu:
4.1.3 Imyitwarire myiza:
4.1.4 Gutanga amakuru ku bitameze neza:
Ku batwara abagenzi:
4.1.5 Ibinyabiziga byujuje ibisabwa n’amategeko:
4.1.6 Kubahiriza amategeko ku batwara abagenzi:
4.1.7 Isuku y'Ibinyabiziga:
4.1.8 Kugenzura iyubahirizwa ry’Amategeko n’Amabwiriza:
4.1.9 Gutanga amakuru igihe habayeho ibibazo:
4.1.10 Igihe cy’ikibazo cyihutirwa:
4.1.11 Kubahiriza amategeko:
4.2 Amakuru y’ukuri Abakoresha serivisi zacu bagomba gutanga amakuru y’ukuri kandi adacyuye igihe ku myirondoro yabo, harimo amakuru abaranga ndetse n’amakuru ku binyabiziga byabo.
4.3 Gutanga ibitekerezo ndetse n’ amanita ku migendekere y’urugendo: Abakoresha serivisi zacu bashishikarijwe gutanga ibitekerezo n’amanota kuri serivisi bahawe n’abatwara abagenzi ndetse n’uko abagenzi bagenzi babo bitwaye mu rugendo.
4.4 Amabwiriza ku guhagarika urugendo no kwica gahunda y’urugendo:
4.4.1 Kubura kw’utwara abagenzi watanze gahunda:
Mugihe utwara abagenzi watanze gahunda abuze kandi igihe cyo gutangira urugendo kigeze, umugenzi wishyuye urugendo asubizwa ubwishyu bwe na 250 Ride. Utwara abagenzi wishe gahunda nawe yandikwaho umwenda agiriye 250 Ride ungana n’ikiguzi cya serivisi y’ikoranabuhanga yifashishijwe kugira ngo umugenzi wiciwe gahunda yishyurwe byuzuye.
4.4.2 Kubura kw’umugenzi watanze gahunda:
Mugihe umugenzi watanze gahunda abuze kandi igihe cyo gutangira urugendo kigeze, ubwishyu bw’urugendo yakoze ntibusubizwa, ubwo bwishyu buhabwa utwara abagenzi wagombaga ku mutwara, bukamugezwaho iyo igihe cyagombaga kurangirizwaho urugendo kigeze.
4.4.3 Amabwiriza yo guhagarika urugendo:
Mu gihe habayeho guhagarika urugendo, ibikorwa byo gusubizwa ubwishyu bwabayeho no kwandikwaho umwenda wa serivisi z’ikoranabuhanga ryo kwishyurana bigenwa ku buryo bukurikira:
Ku ngendo zitarengeje 40km:
Ku ngendo zirengeje 40km:
5. Politiki y’Ibanga
Politiki y’Ibanga yacu igenga ikusanya, ikoreshwa, n’itangazwa ry’amakuru bwite. Gukoresha serivisi zacu bisobanuye kwemera ingingo zikubiye muri Politiki y’Ibanga yacu
6. Umutungo bwite w’ubwenge
6.1 Uburenganzira ku mutungo bwite mu by'ubwenge:
Uburenganzira ku mutungo bwite w’ubwenge bwose burebana n’imbuga zacu, harimo ibimenyetso, ibirango, inyandiko n’amakuru, ni ubwa 250 RIDE Ltd.
7. Guhagarika serivisi:
Dufite uburenganzira bwo guhagarika cyangwa se gufunga burundu konti z’abakoresha serivisi zacu mu gihe batubahirije aya Amategeko n’Amabwiriza, igihe bakoze ibikorwa bitemewe, igihe bagize imyitwarire iyo ari yo yose ibangamiye umutekano n’imikorere myiza y’abakoresha serivisi zacu cyangwa se ibangamiye imbuga zacu.
8. Impinduka ku Amategeko n'Amabwiriza
8.1 Inshuro Amategeko n’amabwiriza avugururwa:
Tuzajya tuvugurura aya Amategeko n’Amabwiriza buri nyuma y’igihe runaka. Abakoresha serivisi zacu bamenyeshwa impinduka zose zikomeye ziyakozweho. Abakoresha serivisi zacu bashishikarijwe guhora bareba ko nta mpinduka zakozwe kuri aya Amategeko n’Amabwiriza.
8.2 Kugushikariza guhora usoma aya Amategeko n’Amabwiriza:
Abakoresha serivisi zacu bafite inshingano zo guhora basoma buri gihe Amategeko n’Amabwiriza, ndetse no mu gihe batamenyeshejwe ko yakozweho impinduka. Gukomeza gukoresha serivisi zacu bisobanuye kwemera impinduka zose zakozwe ku Amategeko n’Amabwiriza.
9. Ingingo yo kutakwizeza
Ntabwo tukwijeje ko uzabona ingendo cyangwa se abagenzi ku mbuga zacu, kandi serivisi dutanga zishobora kutaboneka cyangwa se zigahinduka.
10. Twandikire
Niba mufite ikibazo cyangwa impungenge kuri aya Amategeko n’Amabwiriza mutwandikire kuri info@250ride.rw. Murakoze guhitamo 250Ride. Tubashimiye uruhare rwanyu mu gutuma serivisi zacu zo gusaranganya imyanya y’imodoka z’urugendo zinogera buri wese.